Customer Support

DELIVERY & SHIPPING

We offer reliable shipping options to make sure your DILEVIA jewelry arrives safely and conveniently, wherever you are.

Estimated Delivery
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Estimated delivery is calculated based on your selected destination and shipping method. Delivery times are shown in business days.

Order Processing

2 – 4 business days

Standard Shipping

7–12 business days · FREE

Estimated Arrival

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Shipping Options

Choose the delivery option that best suits your needs.

Standard Shipping

7–12 business days
FREE

Our standard shipping option provides reliable international delivery with tracking available for your order.

Express Shipping

3–5 business days
+$20

For a faster delivery experience, choose Express Shipping at checkout. Tracking information will be provided.

Order Processing

Orders are generally processed within 4 business days. Personalized and made-to-order jewelry may require additional processing time before shipment.

Delivery Estimates

Delivery times are estimates and are calculated according to your selected destination and shipping method. Estimated times are measured in business days and do not include weekends or public holidays.

Customs & Duties

International orders may be subject to customs clearance, import duties, taxes, or other local charges depending on the destination country. Any applicable charges may be the responsibility of the recipient.

Delivery Delays

While we work with reliable shipping partners, delivery may occasionally be delayed due to customs clearance, weather, public holidays, carrier delays, or other unforeseen circumstances.